NW Recruitment are looking to recruit a Sales Account Manager for their well-established client in Burnley.
With dual aspects to the role, we are looking for someone with a Customer Service / Sales Account Manager background.
Sales Aspect
New Business Development' with the aim of increasing sales for the company via self-generated new business leads and development of existing customers.
* Propose and develop future strategy for stock sales.
* Responsible for calculating margins and generating quotes on your own projects.
* Complete and process quotations and other documents ensuring all relevant details are present for processing.
* Outbound calls to promote products.
* Listen to customer requirement and present appropriately to make a sale.
* Focus on 'stock' product sales.
* Maintain timely and accurate records of all sales activities.
* Achieve profitable quarterly sales targets.
Account Manager Aspect
Manage existing and potential customer enquiries received via phone or email including:
* Enquiry handling and logging
* Development of formal quotation.
* Liaise internally and with customer to ensure delivery on time.
* Liaise with the NPD team, sourcing and purchasing departments.
* Forecasting of opportunities on a monthly / quarterly basis including the accurate determination of when the sale will land and the associated likelihood of success.
* Input data onto SAGE system
* Maintain and develop relationships with existing customers at all management levels.
* Liaise with buyer and account handlers to manage stock levels.
* Complete all enquiries in-line with company processes.
* Handle incoming phone calls.
* Provide holiday/sickness cover for order processing.
* Any other reasonable tasks required by the company.
Required Skills, Experience and Requirements
* Enthusiastic and proactive nature.
* Excellent communication skills with customers and suppliers, both verbal and written.
* Highly process driven with excellent file management skills.
* Clear, articulate and effective communicator.
* Effective Time Management.
* UK travel to visit existing and potential customers with the possibility of overnight stays may be required