Role: Sales Manager
Salary: Competitive Salary & Benefits
Location: London, South Kensington – Hybrid working (3 days in the office, 2 days from home)

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.

We’re looking for a Sales Manager West London based to build, develop and manage a client base within the corporate market segment. Additionally, the Sales Manager will maximise revenue from existing accounts, and create cross-selling opportunities within the secured client base to the other Frasers Hospitality properties in the UK, EMEA as well as chain wide. What you’ll be doing as Sales Manager – West London

• Working towards achieving the weekly / monthly KPI’s of sales meetings and new accounts
• Actively source new clients through sales prospection plans, networking, cold calling and other activities that will help to grow the direct client’s portfolio in West London
• Managing a portfolio of clients, new and existing, assigned by the DOS UK
• Maintaining responsibility of selected key accounts and setting up account plans
• Working towards achieving the annual set Revenue Targets and overall Budget for Fraser Suites Queens Gate
• Assist with the management of Consortia clients and growth market share with key accounts
• Responsible for proactively driving revenue and securing business for both short and long stays at the right ADR
• Representing Frasers Hospitality on sales meetings, in-house events, exhibitions, conferences, and networking events
• Maintain an open and frequent communication with the UK Sales Team, other departments and other properties
• Manage, complete and secure RFP’s processes and local contracts on time.
• Drive special projects under the direction of the DOS UK
• Personal presentation to the highest standards, projecting a professional image to both internal and external contacts
• Attend Departmental inductions, job chats and performance reviews as well as annual appraisals.
• Gain knowledge of third-party booking procedures
• Complete all reports on the due date each month
• Assist DOS UK in training new/existing members of the Sales Team
• Conduct fam trips and show rounds of the properties
• Keep a good knowledge of local area, including new competitors, and conduct SWOT analysis on a frequent basis
• Maintain records of all correspondence with clients via CRM, keeping the database up to date

What we’re looking for:

• You will have demonstrable experience in a Sales capacity, ideally in the corporate market, and in a multi-unit, multi-market environment or hotel environment. Excellent attention to detail and time management skills.
• A proven track record of delivery and have excellent working knowledge of account management and relationship building.
• Tenacious, passionate, competitive, and committed.
• Driven, self-motivated and works to exceed targets.
• Collaborative and enjoys working with a team.
• Listens, values, and builds on the ideas of others, respecting diverse opinions and characters.
• Effective presentation skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion.
• You must be eligible to work in the UK.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1,500 (just for getting your friends a job!).
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
• Additional day off for your birthday.

Plus, on completing your probationary period you will be provided with:

• Bonus Plan based on clear and transparent KPI’s.
• Life Assurance.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastic from our day-to-day operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a key focus for everyone.
• We have moved to a chemical free cleaning system in our properties with an enzyme based eco-friendly system for apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.