Role: Reservations Coordinator - Immediate
Location: London
Salary / Rate of pay: From £13.50 per hour (DOE)

Platinum Recruitment is working in partnership with a popular Hotel in London and we have a fantastic opportunity for an immediate Reservations Coordinator to join their team on an interim basis, starting this week.

What's in it for you?

Monday and Friday (Office hours) - no weekends
Hourly Pay
Weekly pay (paid each Friday)

What's involved?

Respond to all communications from guests, travel agents and referral networks that have come in via email, telephone, fax or CRS (Central Reservations System)
Dealing with guest queries, requests, and resolving any complaints
Processing commission claims
Dealing with over bookings and book outs
Understanding room types available, location, layout, selling status, rates, and benefit packages
Know the credit policy of the hotel and how to code each reservation
Prepare confirmation correspondence
Process cancellations and modifications promptly
Helps develop room revenue and occupancy forecasts

Requirements:

Proven experience of Group Reservations and OPERA PMS
Proven experience of managing extranets is essential
Strong communication skills, both written and verbal
Immediately available with the right to work in the UK (no sponsorship provided)

Sound like the role for you? Then we would like to hear from you!

Click Apply Now and one of the team will be in touch to discuss this immediate Reservations Coordinator role in the London area

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Helen Davies
Job Number: RESLON / INDFOHF&B
Job Role: Reservations Coordinator - Immediate
Location: London

Platinum Recruitment is acting as an Employment Business in relation to this vacancy