A well-established stockist and distributor of electrical components is seeking a Sales Administrator to join their team. This company supplies a wide range of products to industries such as aerospace, defence, medical, industrial, rail, and transportation worldwide. The Sales Administrator will play a key role in maintaining strong relationships with customers, ensuring their requirements are met efficiently. As a sales administrator you will be responding to customers enquiries and quotations, maintaining databases and supporting Business development managers.

Sales Administrator responsibilities:

* Identify part numbers for quotation using the information within our database and secure the best cost price available

* Load customer RFQs into the database, ensuring accurate and timely entry

* Obtain quotations from suppliers for part numbers where information is not already provided

* Upload supplier responses to the acquired quotations promptly

* Maintain and update valid quotations for all high-running parts using the information in our database

* Conduct a commercial review of customer orders upon receipt and present the reviewed order to the customer service team for processing

* Provide support to the customer service team by assisting with order loading, order book reconciliation, and export classification

* Address and report any issues that arise within the customer service functions

Skills & experience required:

* Proficient IT skills

* Understand the markets in which they operate and the position of various major competitors in those markets

* Exceptional communication skills, both written and verbal

* Strong organisational abilities

* Polite phone manner and well-spoken

* Excellent listening skills

* Create documents and spreadsheets

* Outstanding customer service capabilities

* Effective problem-solving skills

* Knowledge of an additional language besides English is advantageous.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy