80187 - Business Support Administrator

This Business Support Administrator will report to the Client Delivery Manager and will work within UKPN Services based in our Aldershot office. You will be a permanent employee.

You will attract a salary of £35,173 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date:9th January 2025

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

Job Purpose

you will support the project management departments on Projects across Hampshire and Wiltshire in addition to the wider UKPN Services business to ensure that the Projects are delivered to time, cost and quality.

Main Responsibilities

• Raise Service Orders and Purchase Orders
• Provide project costing information.
• Goods receipt/post supplier invoices
• Investigate and resolve Parked and Blocked Invoices.
• Raise Gate C paperwork
• Maintain Training Plans.
• Maintain Inspection records.
• Arrange and support monthly Team and Safety Meetings.
• Develop Programmes of Work schedules and reporting
• Prepare project packs to issue to the delivery teams.
• Prepare completion certificates for issuing through to commercial
• Source utility plans for project teams.
• Absence and holiday recording and reporting
• Co-ordinate IT requests and maintain records
• Co-ordinate PPE requirements and maintain records
• Order and maintain stationery and maintain records
• Process timesheets, expenses and maintain records
• Maintain local goods delivery log
• Maintain staffs' competency records
• Investigate and answer internal and external customers queries
• Support local Project Review meetings and HESACs e.g. minutes
• Support Project risk meetings and maintain register
• Help with Project Monthly progress and key performance indicator reporting
• Support Ludgershall office staff and MUJV staff at Tidworth during periods of high work load or sickness

Principal Accountabilities

Financial

• Parked and Blocked invoice levels zero.

Customer

• Positive feedback from internal customers including Project Managers.
• No Customer complaints.

Process

• SAP updated promptly.
• No retrospective purchase orders.
• Accurate performance reports.
• No errors on Purchase Orders.
• No errors on Service Orders.

People

• Agree and review IPR goals and performance
• Ensure attendance to monthly Team meetings
• Contact the Manager to report sickness following procedures
• Attend Return to Work interview on your return
• Complete a sickness Self Certification Form upon return to work
• To achieve zero days lost due to accidents

Qualifications

• Good SAP knowledge and skills
• PC literate and ability to use Word, Excel and Outlook competently
• Experience working in a project delivery environment
• Team working and the ability to work co-operatively with others to achieve shared goals and increase the contribution of all members of the team
• Initiative and a bias for action and problem resolution
• Excellent investigative skills
• Develop relationships and network with other staff and other teams within UK Power Networks and external partners

Main Competencies

• Organisational Awareness
• Develop Relationships
• Team-working and co-operation
• Initiative
• Problem solving

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.