My client is a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals.

They manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas, they also have a strong sales department covering these areas.

They believe that their core strengths lie with the teams of people that work for them and that's one of the reasons their amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise.

They are now looking to appoint an experienced Lettings Manager for our Lettings & Management Department to continue and build on this success, offering landlords and tenants a consistently outstanding service.

You'll be responsible for running the department, including:

Overseeing the letting process, including advertising, tenant screening and finalising lease agreements

Conducting property viewings

Organising property inspections and inventories

Responding to enquiries and maintenance requests

Coordinating property maintenance and repairs

Ensuring compliance with rental policies, lease agreements and legal requirements

Monitoring of rental payments

Dealing with insurance claims

Maintain accurate records, including associated departmental admin

Carrying out line manager duties, including day-to-day support, recruitment and training

Essential skills:

Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors

Excellent verbal and written communication

Administrative ability related to property management

Ability to work under pressure, be flexible and multi-task

Deliver exceptional customer service

Manage and inspire your team

Driving licence and car

Preferable:

ARLA membership

Knowledge of the local area

Knowledge of proptech solutions, such as Fixflo and Goodlord

Package on offer

Basic Salary £30-32,000 per annum (depending on experience)

Car allowance £250 p/m (£3,000 pa)

OTE £40,000 + per annum

Profit share paid every 6 months

Uncapped earning potential for mortgage referrals

Benefits

* Business mileage

* 21 days plus BHs holiday allowance (23 days after 5 years)

* TN Card - local business discount card scheme

* Birthday off each year

* Health Care cash back scheme

* Free parking available but not guaranteed