M&E Technical Services Manager
Data Centre Organisation
Circa £65,000 Salary
Car Allowance
Healthcare
Pension Scheme
Progression

Sussex / South-East England Based, with some national coverage

Our client are a specialist data centre organisation who offer design & build, maintenance and project delivery services to their end-user and colocation data centre customers across the UK. Due to internal promotion, they seek an experienced technical services / engineering manager with extensive data centre or critical services experience to join their team delivering planned and reactive maintenance to their client sites as well as some involvement with project delivery. Based from the company's HQ in East Sussex, the role will involve key account management of a portfolio of data centre customers in the South East, and remotely in the case of Northern & Midlands clients. Guideline salary for this position is up to £65,000 basic salary, along with a car allowance, healthcare, pension scheme and an element of flexible working, split between office, customer sites and remote.

Candidates will be fully qualified in electrical or mechanical engineering, ideally through a formal apprenticeship, with at least five years of delivering technical M&E / HVAC services within a critical environment in a contracts or engineering manager capacity. Along with core technical qualifications, training such as HV/LV authorisation, PRINCE Project Management, ILM, IOSH/NEBOSH, or data centre specific courses such as CDCTP accreditation will be beneficial. Specific duties and responsibilities will include:

The duties of this role will include:

Ensure that critical facilities within the Data Centres are operating to a high standard
Experience in HV Distribution, ideally AP/SAP standard.
Undertake root cause analysis / post problem review of any technical faults
Carry out scenario / best drill training with engineering staff
Act as client interface to ensure customer satisfaction and understanding of technical systems and processes
Management of engineering team to ensure routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements.
To ensure timely planning and delivery of plant and System shutdowns and other long term contractually committed works to meet contract programmes.
Ensure all reactive repairs are undertaken safely and within appropriate time scales
Liaise, audit and manage our sub-contractors including pricing and quoting of small works
Working with the permit manager, ensure appropriate controls within the Permit to Work systems.
Ensure that suitable spares and materials are available to carry out maintenance of the plant and assets.
Ensure that comprehensive maintenance records are kept.
Support Service Delivery Managers to ensure all Statutory Compliance with and record keeping for Quality Management System.
Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices
Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating procedures.
Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as requiredThis organisation are a specialist within their field, offering a range of services to their data centre customers across the UK and with ambitious growth plans for 2025 and beyond. This role has become available due to an internal promotion, and with agreeing of contract renewals, handful of hires planned for Q1 this is an opportune time for an ambitious individual to join. Combined with the nature of the role /  opportunity to work local to home for those based in Sussex/Surrey/South London for those tired of the daily commute into either Central London or the vast number of data centres around the fringes of London. With the current manager still in place and moving internally, this will be a soft start working alongside and taking advice from an experienced data centre operator, and a long tenured team with progression paths available