The Role:

• Responsible for the control of accounts receivables ledgers across offices, to maximise cash flow and profit, reduce the risk of bad debt and ensure that accounts are properly maintained.

Responsibilities:

• Collect cash by telephone and written contact with clients.
• Responsible for ensuring the minimisation of risk to clients from credit exposure.

• To work with the Head Credit Controller to resolve queries and maximise the collections for internal and external clients.
• Undertake Receivables work including review of sales ledgers, debt verifications, credit management etc.
• Ensure you are aware of and work according to all Compliance requirements.
• Ensure that your performance operates in accordance with existing SLA’s.
• Ensure reporting is accurate and on time to Clients and initial feedback times are adhered to.
• Working to form an efficient, cohesive team.
• Within specified time frame of take on of a ledger provide feedback to the funder/IP to ensure their expectations are managed. This includes collectability, disputes, if there are any potential bad debts etc.
• Communicate effectively and accurately in team meetings.
• At monthly Client review meeting provide current job progress to date and an update on the collection strategy.
• Significant credit control experience, supported by references.
• Knowledge of accounting systems Sage/Xero would be preferable.
• IT literate and proficient in Word and Excel.
• Experience in a professional services firm is an advantage.
• Demonstrates good knowledge, along with expertise and integrity.
• Uses knowledge to support team and also works to develop own knowledge and others within the team.
• Builds and sustains deepening relationships with clients and introducers.
• Ensures that client’s needs and financial targets are fully met.
• Enthusiasm and a willingness to learn.
• Develops an appropriate level of network, generates opportunities from existing and/or new clients.
• Takes personal responsibility for delivering excellence in both client projects and internal operations.
• Leads team by setting direction and inspiring individual’s commitment to this.
• Works with the team to achieve goals, putting the team ahead of personal interest whilst demonstrating high levels of integrity and professionalism.
• Willingness to study to obtain professional qualifications in relations to the role.