Technology Strategy and Leadership - Developing and implementing a forward-thinking IT strategy aligned with the College’s academic and operational goals, working with academic and operational departments to help define system and network needs;
- Anticipating future trends in technology and education, and helping the College become more agile, adaptable and forward-looking in its adoption and integration of emerging tools and systems;
- Collaborating with key stakeholders within the teaching body to support innovative teaching and learning technologies;
- Supporting stakeholders in the evaluation and adoption of AI and other emerging technologies;
- Advising the Leadership Team on strategic opportunities and risks relating to technology;
- Setting and delivering against the IT Department budget, ensuring cost-effective utilisation of resources and targeting spend to the most critical areas.
IT Operations and Infrastructure - Overseeing the design, implementation and maintenance of reliable, resilient, secure and scalable IT infrastructure;
- Overseeing relevant in-house and third-party system development and IT projects, ensuring that the work is delivered on time, within scope and within budget;
- Setting strategic direction and performance expectations for IT systems and infrastructure, ensuring they meet the evolving needs of teaching, learning and College operations through robust oversight and effective delegation.
- Leading the College’s digital transformation initiatives;
- Ensuring that the server and data storage facilities are robust and effective;
- Contributing to all meetings of the IT Steering Committee (chaired by the Lower Master) and overseeing the equipment bidding processes;
- Ensuring that the provision of telephony systems and device management systems is effective and provides a high-quality service to users;
- Ensuring that the IT Helpdesk delivers timely, effective and well-communicated support to all stakeholders, with clear service standards and regular feedback mechanisms to monitor user satisfaction;
- Managing IT vendor relationships, contracts, and service level agreements.
Cybersecurity and Compliance - Ensuring the security and privacy of Eton’s data through robust cybersecurity measures, policies and procedures;
- Working with the College’s Legal Advisor to respond effectively to any DSAR requests;
- Working with the College’s Designated Safeguarding Lead to ensure that all internet monitoring, content filtering and other monitoring systems are in line with KCSIE and are fully operational and effective;
- Ensuring compliance with relevant IT regulations, standards, and legal requirements;
- Keeping abreast of industry regulations and advising the College on necessary actions;
- Overseeing the production, review, communication, enforcement and development of appropriate systems support documentation, auditable User Access Control policies and procedures, and other relevant and appropriate IT policies and procedures.
Stakeholder Engagement - Serving as a bridge between technical teams and College stakeholders, including staff, pupils, parents and Old Etonians;
- Promoting user-centric design and service excellence in all aspects of IT service;
- Communicating complex technical concepts to non-technical stakeholders in a clear and easy to understand manner.
Team Management and Development - Leading, mentoring, and managing a diverse IT team, fostering a collaborative and high-performance culture;
- Managing the professional development, performance management, recruitment and selection of IT staff, in conjunction with the relevant team leaders as appropriate.
In addition, all Eton College employees are expected to: - Developing a good understanding of safeguarding procedures in operation at the College;
- Demonstrating a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required and ensuring that any safeguarding updates issued by the College are read and understood;
- Understanding and complying with procedures and legislation relating to confidentiality; and
- Displaying a commitment to and promotion of equality, diversity, and inclusion.
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