IT Support Engineer

Reporting to: Head of IT
Location: Farnborough
Salary: £27k-£28k + Benefits
Type: 37 hours per weekDovetail and Slate are recruiting on behalf of a leading education provider based in Farnborough.

Role Purpose

To handle customer requests promptly and maintain high service standards, while supporting and managing all college IT systems and assets.Responsibilities

Work flexibly with existing members of the IT Services team.
Ensure that you communicate effectively within the team, to make your responsibilities transferable.
Become accustomed to using a managed Helpdesk system and organise your work to meet the priority needs of the department.
Be able to quickly understand requirements in order to develop relevant solutions.
Be able to work with a wide range of internal and external clients to develop effective relationships quickly in order to provide the best service possible.Requirements

Related IT experience
Experience supporting MS Windows and Mac OS (desirable)
Software and Hardware troubleshooting skills
Experience using Microsoft 365 / ITIL v4
An effective problem solverIf this role is of interest, pleas apply to this advert with your CV.

Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency