Job Responsibilities:

1. Investigating Reports of Antisocial Behaviour:

   • Conduct thorough investigations into reports of antisocial behaviour, ensuring adherence to established policies and procedures.
   • Ensure compliance with service level agreements (SLAs) for response times and follow-up actions.

2. Managing Fraud Cases:

   • Oversee fraud cases, although infrequent, ensuring they are handled with due diligence and in accordance with legal and organizational guidelines.

3. Legal and Court-Related Duties:

   • Attend court sessions as required.
   • Issue warning notices and draft legal paperwork, including warnings and other necessary documents.
   • Attend evictions and liaise with law enforcement as needed.

4. Collaboration and Multi-Agency Work:

   • Work closely with various teams, including the police, local authorities, and support groups such as domestic violence support services.
   • Participate in professional meetings, including child protection meetings and Multi-Agency Risk Assessment Conferences (MARACs).

5. Safeguarding:

   • Ensure safeguarding measures are in place and adhered to, providing a safe environment for all stakeholders.

6. Work Environment:

   • Split work between two days in the office and the remainder working from home.
   • Participate in monthly team days and other occasional in-office requirements.