Account Manager Required!

Our client is a family owned business, trading for over 30 years they are a leading manufacturer and distributor of windows and door hardware.

On behalf of our client, we are seeking a proactive and enthusiastic Account Manager to join their team. The successful candidate will join their small sales office, currently consisting of 4 individuals and will be responsible for cross-selling products to existing customers.

This is a full-time position, working Monday-Friday 8:30am - 5:00pm based in Hinxton, Cambridgeshire.

Package:

Company pension scheme
Salary £30,000 - £35,000 (DOE)
Opportunity to earn two discretionary bonuses annually, based on company profit
25 days holiday + bank holidaysAccount Manager - Key Responsibilities:

Research and identify new business opportunities - including new markets, products and services - or new ways of reaching our existing markets
Seek out the appropriate contact in an organisation and update our database
Establish contact and generate opportunities
Develop relationships with customers to encourage repeat business
Understand the needs of your customers and be able to communicate that in-house
Discuss promotional strategy and activities with the marketing department
Liaise with the finance team, warehousing and logistics departments as appropriate to ensure customer satisfaction is met
Work with the Estimator to establish customer pricing and margins
Manage your pipeline and provide activity and sales forecasts
Provide customer feedback*Please note this is not an exhaustive list, and responsibilities may change in line with business needs and requirements*

Account Manager - Requirements:

Experience in a commercial environment is advantageous (manufacturing/construction)
A minimum of 2 years' experience in a similar role (account management, customer retention, business development etc)
A strong analytical mindset capable of analysing customer accounts and identifying opportunities
Excellent communication skills and the ability to transform customer conversations into business-driving relationships
Exceptional customer service skills
The ability to work as part of a small team
A pleasant & confident telephone manner

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