Job Title: IT User Support Team AdministratorLocation: Hybrid working, London Borough of Harrow, Forward Drive, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary AssignmentHours of Work: 22.30 hours per week, Monday to Friday, 09:00 am - 5:00 pmPay Rate: £19.01 PAYEOverview:Pertemps is offering an exciting opportunity for a motivated IT User Support Team Administrator to join the expanding team at the London Borough of Harrow. This role offers a competitive pay rate of £19.01 PAYE.Main Responsibilities:

• Provide general administrative and clerical support for the User Support and Technology Adoption team.
• Assist with booking people for deployments and managing the scheduling of these deployments.
• Handle the administrative processes related to leavers, ensuring all necessary steps are taken when staff leave the organization, including chasing up leavers' devices and other related peripherals.
• Deal with staff drop-ins, emails, and telephone enquiries.
• Assist with the project planning and organization of IT-related events and training sessions.
• Signpost users to the right solution for IT resolution.
• Undertake other duties as may be allocated to support the work of the User Support and Technology Adoption team in the operational activity of the section and division.

Requirements:

• Understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations.
• General administrative processes including scanning, filing, and photocopying.
• Experience using MS Teams, Word, Excel, and Outlook.
• Good attention to detail and accuracy.

If you have the necessary skills and experience for this role, please click 'apply'.About Us:Pertemps Recruitment Partnership has been a market leader in staffing solutions for nearly 60 years. Recognized by The Sunday Times as one of the Best 100 Companies to work for 14 years running, we pride ourselves on our personal touch and commitment to our employees. We are an accredited 'Investor in People', reflecting our dedication to career progression and employee satisfaction.Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. Located just 10 miles from the city center and 13 minutes from Euston via Harrow & Wealdstone station, it offers excellent transport links and accessibility to the M1, M25, and A406.Data Protection:Your personal information will be shared with Cifas to prevent fraud and other improper conduct. If detected, you may be refused certain services or employment. Your information will also be used to verify your identity. For more details on how your information will be used and your data protection rights, visit fpn.