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Date Added: Wed 02/04/2025

Customer Relations Executive

Croydon, UK
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Company: DEVERELL SMITH RECRUITMENT LTD

Job Type: Permanent

Salary: Up to £45000 per annum + + bonus & corporate benefits

Are you passionate about delivering an outstanding customer experience? We are seeking a dedicated Customer Relations Executive to join a leading property developer, ensuring a seamless journey for buyers from reservation through to completion.

Key Responsibilities:
  • Guide customers through their purchasing journey, ensuring a smooth and professional experience.

  • Act as the main point of contact for buyers, providing updates and support.

  • Manage CRM systems, keeping track of customer interactions and key milestones.

  • Organise and attend buyer-focused events to enhance the customer experience.

  • Support the coordination of show homes and marketing suites to maintain high standards.

  • Liaise with internal teams, including sales, development, and customer service, to deliver an exceptional service.

About You:
  • Strong communication and relationship-building skills.

  • Customer-focused with a proactive and professional approach.

  • Excellent organisation and time management.

  • Experience within property, new homes, or a customer-facing role is beneficial but not essential.

  • Experience with sales progression and customer relations is preferable.

This is an exciting opportunity to join a market-leading business that values exceptional service. If you thrive in a fast-paced, customer-centric role, we'd love to hear from you.

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect is not an opt-in, it's the only way forward. #114 #111

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