Therapy Services Co-ordinator - Make a difference in the lives of survivors and be a part of their transformative journey in this exciting new role!

We are looking for a passionate Therapy Services Co-ordinator, to join our organisation in Ipswich for a 1 year fixed term contract! You will be working five days a week, 35 hours per week.

About Survivors in Transition:

Survivors in Transition (SiT) is a leading Suffolk-based charity committed to providing quality support, advocacy, and resources to survivors of sexual violence. With a foundation rooted in trauma-informed practices, SiT creates safe, inclusive spaces that promote healing, empowerment, and social change.

Fantastic company benefits include:

Competitive Salary: On offer is a competitive salary of £25,500 - £28,000 per annum
Holiday: 25 days holiday + bank holidays, additional days for birthdays and Christmas.
Employee extras: pension plan, health insurance and more.

About the role:

As a Therapy Services Co-ordinator, you will be a pivotal force in our dedicated team, guiding sessional therapists in delivering exceptional recovery services to survivors of sexual violence. Your role encompasses overseeing referral processes, conducting assessments, and ensuring the smooth delivery f our therapeutic services. You will inspire and motivate your team, collaborate with external stakeholders, and uphold SiT's core values in every interaction. Your commitment to compassionate, trauma-informed care will lead the way in empowering survivors on their journeys of healing. The role will be split across three main functions - conducting initial assessments and managing allocations, supporting therapists with operational processes and liaising with external stakeholders.

This will be an office-based role for 3 months and hybrid working will be reviewed after this period.

Main duties and responsibilities:

Services & Support

Ensure high-quality service delivery in line with contractual obligations and established outcome frameworks.
Conduct thorough bio-psycho-social assessments to identify client needs and risks.
Directly oversee the allocation process of clients to therapists and maintain oversight of caseload management.
Conduct inductions and training for new team members, ensuring integration into the SiT ethos.
Be the primary point of support for therapists, guiding them through challenges and facilitating effective service delivery.
Regularly report on service delivery metrics and trends to inform strategic planning.

Impact & Influence

Build and nurture strong relationships with partner agencies, ensuring collaborative care for survivors.
Engage in community outreach, raising awareness and advocating for survivors' rights and services.
Represent SiT in stakeholder meetings and public forums, promoting our mission and impact.

Advance & Enhance

Uphold safeguarding protocols and provide guidance on maintaining a safe environment for vulnerable individuals.
Participate actively in team meetings and professional development opportunities, fostering a culture of learning.
Maintain accurate records and uphold the confidentiality of client interactions.
Collaborate with the leadership team to identify trends and improve service delivery.

About you:

As our Therapy Services Co-ordinator you will be a passionate and empathetic leader with a background in social work, psychology, or counselling. You will need to have a strong background of working with vulnerable people, experience of service delivery and the ability to problem-solve effectively. You understand the complexities of trauma and have experience working within safeguarding protocols. With strong interpersonal skills and a commitment to promoting inclusivity, you excel in building relationships and driving positive outcomes for both your team and the clients we serve. Your ability to remain organised, manage multiple responsibilities, and work collaboratively will set you apart in this dynamic role. Essential qualifications include a bachelor's degree in social work, psychology, counselling, or a related field (Master's preferred), a demonstrated understanding of trauma-informed care, experience working with survivors of sexual violence or trauma in a supportive role, a proven ability to manage service delivery within contractual frameworks, and strong communication skills with a trauma-informed approach. This role is ideal for individuals who are working in the front lines and are looking to move into a management role.

A Disclosure and Barring Service (DBS) check will be performed on every individual taking up this role and may be repeated as appropriate

Please only apply if you have the right to work in the UK and will not need a sponsored visa as unable to offer this.

If you have the relevant skills and experience and wish to be part of our journey that makes a difference in the lives of survivor, please apply by forwarding your CV with an opening paragraph as to why you are interested in this role.

No recruitment agencies, please

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

Additional keywords: Team Lead, Leader, Services Lead, Services Coordinator, Trauma-informed care, survivor support, leadership, therapy coordination, community partnerships, psycho-educational activities, service delivery, team management

This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application