German Speaking Customer Service Agent

Salary - £28,000

Maidstone

Key responsibilities:

Provide exceptional customer support to German-speaking clients via phone, email, and live chat.
Handle inquiries regarding products, orders, deliveries, and returns efficiently and professionally.
Resolve customer complaints and escalate complex issues when necessary.
Maintain accurate records of customer interactions in the CRM system.
Collaborate with internal teams, including sales, logistics, and technical support, to ensure a seamless customer experience.

Requirements:

Fluent in German (written and spoken) and English.
Previous experience in customer service, call centre, or a similar role (preferred).
Strong communication and problem-solving skills.
Ability to multitask and work in a fast-paced environment.
Proficient in Microsoft Office and CRM software.Apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK