As a Treatment Manager you will be part of an amazing team that looks after our Ned's Club Spa, which includes an eight-treatment room Spa with a 20-meter indoor pool, steam room, sauna and 24 hour gym.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Treatment Manager

Where will you be working?

Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms.

What will you be doing?

• To directly oversee and effectively manage a team of Spa Therapists to ensure treatment standards are delivered in accordance of the protocol.
• To compile effective rotas, holiday planning, ensuring staffing levels adequately reflect the needs to the business.
• To effectively manage and oversee the spa reservations ensuring a high level of up sell and maximisation of appointment time.
• Ensure retail and treatment targets are achieved through motivating, developing, and setting incentives for the team.
• Implement new treatment offerings ensuring we are inline with current trends and health and safety polices.
• Manage treatment room operations alongside the Senior Therapist.
• Complete new starter onboarding and carry out staff training.
• Carry out Duty Manager shifts to work alongside and support the Spa Reception team, leading the team to ensure smooth running of the Spa

What can The Ned give you?

• Salary of £39,100/year
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Refer a friend scheme of up to £1,000
• Regular social events, including an annual pool party
• Employee assistance programme – 24/7 advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as a Treatment Manager.

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