Elevation Recruitment Group is working with a market-leading business specialising in developing and integrating digital transformation solutions. They are looking for a Service Engineer to join their site in Glasgow.

Salary: up to £55,000

Benefits:

• 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year
• Flexible start and finish times, including flexi-Fridays
• Competitive Employee Referral Award Scheme
• Life Assurance
• Pension
• Payment of professional membership fees
• Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice
• Enhanced family-friendly policies

The Service Engineer will be responsible for providing high-quality technical support and service to clients including troubleshooting, repairing, and maintaining equipment, as well as ensuring a high level of customer satisfaction.

Key Responsibilities of the Service Engineer will include:

• Handle and respond to client incidents via call and attempt to troubleshoot and resolve over the phone
• Be able to respond to a client incident by travelling to sites at short notice and trying to resolve the incident
• Liaise with Clients to arrange planned trips and organise their specific requirements
• Mentor and guide junior engineers
• Drive technical discussions with the project teams and identify and resolve technical issues

We would be keen to speak with Service Engineers with the following:

• Proven experience as a Service Engineer or similar role.
• Specific working knowledge and expertise in PLCs
• Familiarity with and experience in the application of system integration processes, tools, and technologies
• Experience of software development/hardware integration.
• Experience working on client sites

Due to the nature of this role, you will need a valid driver’s license and willingness to travel as needed.

Apply now, or for a confidential discussion about this Service Engineers role, please contact Nicole Lloyd.