Our client based on the outskirts of Guildford are seeking a Customer Service Support Manager- to join their close-knit team. The successful candidate should have a great team-working ethic and be prepared to work in a hands-on environment working for some big-name customers!

Key Responsibilities:

Customer liaison by phone and email - providing quotations and product advice
Assisting the warehouse with orders when needed
Sales & marketing material preparation eg catalogues and price lists
Chasing up samples supplied to customers to get feedback and aid sales
Website product maintenance
Exploration of new sales avenues and markets
Data processing on the CRM to ensure the maintenance and correction of client, supplier and product data
Uploading invoices of the system
Attendance at shows and exhibitions where necessary

Experience and Skills Requirements:

Flexibility - supporting other members of the team when necessary
Excellent MS Word & Excel skills
Solid numeracy skills required for product preparation, stock check and quotations
Accuracy and attention to detail
Enthusiastic and versatile
Excellent telephone manner
High standards of customer service

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

VR/06514