Operations Manager

Location: Ireland

Reporting to: Operations Director and Ireland Director

Role

Our client is seeking an Operations Manager to join their Leadership team in Dublin. You will be responsible for providing inspired leadership for the operation of our client's various business departments, such as Project and Service, which involves making important strategic decisions, as well as the development and implementation of operational policies and procedures.

The Operations Manager will be a pivotal part of the Operations team, which, as a group, will perform all the duties necessary to support the Operations Director and the wider business on a day-to-day basis. The role requires a great deal of initiative and autonomy. Successful candidates will have prior experience in operations management (or a related field), as well as experience in a management or leadership position.

Responsibilities

These duties will include, but will not be limited to the following:

• Lead multiple Project teams throughout the north and south of Ireland with some international locations to ensure that contracts are completed on programme and on budget to the desired specification.
• Manage the compliance of company health and safety legislation.
• Complete effective health and safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations as needed.
• Supporting the project management and control of contract costs and variations with regular reporting of cost projections and status to the Project and Finance Teams.
• Assist in supporting and developing the company's commercial operations, ensuring adequate resource is planned in line with the company strategy and financial budgets.
• Manage and assess quality of work of subcontractors and their ability to maintain scope programme.
• Cost management: develop and manage the project budget, ensuring that costs are controlled and any deviations / variations are recorded and actioned in line with the client procedures; this includes cost estimation, financial tracking and reporting.
• Vendor negotiation: negotiate contracts with vendors and suppliers to obtain the best pricing and service levels for security equipment and installation services.
• Regulatory compliance: ensure that all security systems and procedures comply with local laws, data protection regulations and industry standards.
• Audit preparation: prepare for and assist with internal and external security audits, providing necessary documentation and system access as required.
• Final inspection: conduct a final inspection to ensure all systems are fully operational and that projects meet all specified requirements and standards.
• Documentation: oversee all project documentation, including as-built drawings, system configurations and operational manuals, ensuring they are accessible for future reference.
• Post-project review: conduct post-project reviews to identify lessons learned and potential areas for improvement in future projects.
• Management of programme risk and experience of early interaction to ensure deliverable dates and details are achieved.
• Develop and maintain an excellent relationship with the Management team, subcontractors and clients, responding appropriately to customer requests and concerns.
• Take a proactive role in the pre-sales and pre-bid process.
• Planning/scheduling of works.
• Partner with the Senior Leadership team and represent the Install function during relevant meetings.
• Partner with HR and all people related with projects to contribute to the ongoing success of the business.

Experience Required

• Must be an excellent communicator, both verbally and in writing.
• IT fluency and familiarity with MS packages and MS Project (or similar scheduling packages).
• Third level qualification in a construction-related field, coupled with at least 15 years' post-graduate experience or 5-10 years in a Project Management role with a recognised security integrator.
• Proven record of delivering large-scale commercial, industrial or pharmaceutical projects.
• Data centre experience is desirable but not essential.
• Proven ability to build strong relationships, both internally and externally, with the confidence to influence key stakeholders to drive forward the installation strategy.
• Strong commercial awareness with an electrical background is highly desirable.