Job Overview:

We are looking for a proactive and experienced Business Support Officer to join a busy and dynamic team within a local authority setting. This is an exciting opportunity for a highly organised individual with a background in business support and experience working in the public sector. The successful candidate will provide essential administrative and operational support to ensure the smooth running of key business functions.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including document management, data entry, report preparation, and correspondence handling.
• Customer Service: Act as the first point of contact for internal and external stakeholders, dealing with queries, requests, and providing clear information as required.
• Diary and Meeting Management: Organise and coordinate meetings, including scheduling, room booking, and preparing agendas and minutes.
• Data Management & Reporting: Assist in managing databases, ensuring accurate and up-to-date records. Help prepare reports, presentations, and other documentation for senior management.
• Financial Support: Assist with budget tracking, invoice processing, and general financial administration as required by the team or department.
• Project Support: Provide support for ongoing projects, helping to ensure timelines and objectives are met. This may include compiling reports, tracking project progress, and maintaining project documentation.
• Compliance & Record Keeping: Ensure that all documentation complies with relevant regulations, including data protection and local authority policies and procedures.
• Team Collaboration: Work closely with colleagues across different departments, supporting cross-functional teams to achieve objectives and deliver services effectively.

Key Skills & Qualifications:

• Essential:

  • Proven experience working in a business support role within a local authority or public sector environment.
  • Strong administrative skills, including document management, report preparation, and diary management.
  • Excellent written and verbal communication skills, with the ability to interact effectively with staff, stakeholders, and the public.
  • Solid experience with office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organisational skills with the ability to prioritise workloads and meet deadlines.
  • A high level of attention to detail and accuracy.
  • Knowledge of local authority processes, policies, and compliance regulations.

• Desirable:

  • Experience with financial administration, including budget tracking and invoice processing.
  • Knowledge of project management tools or methodologies.
  • Familiarity with local government IT systems and databases.

What We Offer:

• Competitive salary, with opportunities for growth and development.
• A dynamic and supportive working environment in the local government sector.
• Opportunities for training and career progression.
• The chance to contribute to meaningful projects that impact the local community.