One of our long standing clients based near Hungerford have an immediate role on for an RLO to cover the Hampshire and Berkshire regions.
Role:
* Engaged with and supported residents, fostering positive client relationships while providing liaison services across Hampshire and Winchester.
* Notified residents about upcoming works to maintain up-to-date trackers and records.
* Ensuring optimised service delivery and addressing common concerns by gathering feedback via pre-condition and satisfaction surveys.
* Designed and implemented list of outstanding works, aiding to timely completion of all work activities upon construction project completion.
* Liaising with all end users.
* Liaising with tenants and arranging follow up meetings.
* Cementing a solid rapport with residents by promptly and professionally resolving issues and complaints, acting as primary point of contact.
On offer;
* On offer is an attractive salary and benefits package which includes either a car or car/mileage allowance