Customer Service Administrator

Our Client is an established training provider working with organisations and government departments across the UK. Based in the centre of Brighton, they currently seek a Customer Service Administrator Executive (initially on a 3- month fixed term contract) to join their team and act as the first point of contact for clients wishing to register for training courses.

Day to day activities include:

• Responding to email and web enquiries regarding specific courses.
• Qualifying customer requests, undertake course bookings and sending customers relevant paperwork for completion.
• Utilising and updating CRM system.
• Updating internal stakeholders as to enrolment goals.

In return, you will be given a basic salary of 23k with a realistic OTE of 29k (year one).