Shipping and export Administrator

ABOUT CYGNUS INSTRUMENTS

Cygnus Instruments manufactures state of the art, ruggedised, ultrasonic measuring equipment used in global industrial and subsea applications, shipping these products to approx. 80 countries per year.

Cygnus adopts a niche product strategy and resilient business model. They are also proud of a culture that emphasises learning, teamwork and actively promotes a 'no blame' approach to problem solving.

THE ROLE

As the Shipping and Export Administrator, you will play a key role in ensuring that customer orders are dispatched accurately and efficiently to the required standards internally and externally.

Key Responsibilities:

• Shipment processing: Ensure accurate processing of goods for despatch, maintaining stock traceability.
• Regulations: Remain up to date with all current import and export regulations, incoterms, harmonised codes and relevant dangerous goods (lithium ion) requirements.
• Stock checks: Undertake weekly Finished Goods stock checks, reporting up to date and accurate levels to the Despatch Manager.
• Communicate: Liaise with Sales and Service teams and directly with customers for support and providing updates.

WHO WE ARE LOOKING FOR

Skills and experience

• Knowledge of quote and order processing using an integrated ERP system (Advantageous).

• Effective communication skills.
• Proficient level of accuracy and diligence.
• Excellent literacy & numeracy skills.
• Computer proficient.

Personal qualities

• Strong attention to detail and driven to achieve high standards.
• Ability to prioritise, multitask and remain calm under pressure, and to strict deadlines.
• Good communication skills (verbal and written) with the ability to speak, read and write in English clearly and accurately
• Proactive approach to work, anticipating potential issues and dealing with them effectively.
• Ability to work both independently and in a team

This role would suit someone who is eager to learn and get involved. It sits within a very supportive and knowledgeable team, who are eager to share knowledge and encourage autonomy in the workplace.

Salary: Competitive

Location: Dorchester

Contract type: Permanent

Benefits: Group Life Insurance, Group Income Protection Insurance, Private Medical insurance, 3.5% Pension Contribution, Enhanced annual leave with length of service

Working hours: 35 hours per week

Option to work either a condensed 4 day week (07:00 - 16:30, Mon - Thurs) OR 5 day week

(08:00 - 16:30 Mon - Thurs and 08:00 - 12:00 Fri)