Senior IT Support Engineer - Up to £45,000 - Stockton-on-tees

Join Our Team as a Senior 2nd/3rd Line Support Engineer in Stockton-on-tees

Are you passionate about designing, implementing, and maintaining robust 3rd Line and Infrastructure solutions? We're looking for a talented Senior IT Support Engineer to join our team and play a pivotal role in managing our technology backbone.

Position: Senior IT Support Engineer

Location: Stockton-on-tees

Salary: Up to £45,000 per annum

Key Responsibilities -

Be a key member of the IT Support Team, operating as an escalation point for the 1st Line team.
Working with an array of customers in the local area, supporting through remote helpdesk and occasional site visits
Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements.
Implement security best practices and ensure compliance with industry standards and regulations.
Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure.
Document system configurations, processes, and procedures for knowledge sharing and future reference.
Provide technical support and guidance to internal teams and end-users as needed.Benefits -

Competitive Salary Package - Enjoy a salary of up to £45,000, reflecting your skills and experience.
Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.
Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.
Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology.

Apply now and embark on an exciting journey as our Senior IT Support Engineer