Property Manager
Location: Loughborough
Salary: Up to ?32,000 DOE
Hours: Monday to Friday, Full-Time (1 in 4 Saturdays)

Property Management / Lettings / Customer Service / Tenancy Coordination / Residential Lettings / Estate Agency / Inspections / Inventories

We're excited to be working with a busy and award-winning Estate & Letting Agency based in Loughborough, who are looking for a professional and detail-oriented Property Manager to join their growing team. This is a fantastic opportunity for someone passionate about property and delivering exceptional customer service.
Purpose of the Property Manager Role

The Property Manager will be responsible for overseeing the day-to-day management of a residential property portfolio. This includes coordinating move-ins and move-outs, resolving maintenance issues, liaising with landlords and tenants, and ensuring a smooth, compliant lettings process from start to finish.

Main Duties and Responsibilities of the Property Manager

Manage relationships with landlords, tenants, and contractors across your property portfolio

Coordinate all aspects of tenancy management including move-ins, move-outs, inspections, inventories, and deposit disputes

Proactively handle maintenance issues and ensure timely, cost-effective solutions

Re-market and re-let properties as needed, keeping void periods to a minimum

Prepare and process tenancy agreements, ensure compliance with legal and company procedures

Register deposits and complete ID and Right to Rent checks

Issue legal notices within required timeframes and regulations

Maintain up-to-date records and ensure internal systems are accurately updated

Ensure all policies, systems, and procedures are followed consistently

Provide excellent customer service and maintain a professional, friendly approach

Knowledge and Experience Required

Experience in a customer-focused role (essential)

Knowledge of the lettings/property management process (desirable)

Experience using lettings platforms such as PayProp and Alto (desirable)

Strong administrative skills and familiarity with tenancy agreements and compliance paperwork
Key Skills and Attributes

High attention to detail and strong organisational skills

Confident communication skills, both written and verbal

A professional, positive, and resilient attitude

Able to prioritise workload and handle a fast-paced environment

IT literate and comfortable working with Microsoft Outlook, Word, and Excel

A team player with the ability to work independently

Committed to high service standards and continuous improvement
Qualifications

No specific qualifications required, but a background in property or lettings is highly beneficial

Additional Requirements

Full UK Driving Licence and own mode of transport (essential) - portfolio covers Loughborough and surrounding areas

If you are interested in this role or would like more information, please contact Alice Connors on (phone number removed)