Customer Support Advisor

Watford Office Location

Renewable Energy Client

Job Description:

Are you committed to delivering exceptional customer service and have a high attention to detail? My client is seeking a dedicated Customer Support Advisor to join our dynamic team. In this role, you'll be the primary point of contact for our customers, ensuring their needs are met with professionalism and efficiency, and post sales paperwork complete with high attention to detail.

Key Responsibilities:

- Respond to customer inquiries via phone, email, and chat, providing timely and accurate information about our renewable energy products and services.- Process post sales paperwork- Maintain detailed records- Collaborate with other departments

Qualifications:

- Proven experience in a customer support or administrative role, preferably in the renewable energy or related industry advatageous- Excellent communication skills- Proficiency in using CRM systems and other office software (e.g., Microsoft Office Suite).- Strong organisational skills with a keen attention to detail and the ability to handle multiple tasks simultaneously.

Why Join Us:

- Be part of a forward-thinking company that is making a positive impact on the environment.- Enjoy a supportive work environment with opportunities for professional growth and development.- Competitive salary and benefits package.

If you're enthusiastic about renewable energy and ready to contribute to a sustainable future while providing outstanding customer support, we'd love to hear from you!