Job Purpose:

To provide administrative support to the business to deliver services to its customers and internal colleagues.

Key Responsibilities and Accountabilities:

* Schedule work for the service engineers and technicians

* Manage work for the service team, and to issue quotations for service care plans and repairs/calibrations

* Inputting supplier invoices on date of receipt of invoice

* Arranging vehicle servicing and repairs and maintaining vehicle records including mileage.

* Receiving parcels, opening, checking against delivery notes, receipting and distributing to stores or the service area.

* Despatching parcels to customers and suppliers from packaging the parcel, raising delivery notes, arranging delivery via our courier's portal, and liaising with customers and suppliers

* Raising purchase orders from Bills of Materials or as instructed, having checked existing stock levels, and liaison with suppliers

* Inputting marketing from external database and leads

* Answering telephone calls, directing calls to the relevant colleague, taking messages and relaying queries as required