Job Title: Litigated Credit Hire File Handler

Location: Bolton - Hybrid Working (1 Day in the Office)

Salary: Up to £30,000

Contract Type: Permanent

Position Type: Full Time

Time Recruitment is proud to represent an excellent opportunity for a skilled Litigated Credit Hire File Handler to join a dynamic team. This role involves investigating complex and high-stakes Credit Hire claims, valued up to £25,000, from both a tactical and strategic perspective. It is a fantastic opportunity to further develop your expertise in handling credit hire claims and contributing to the repudiation of these claims.

Key Responsibilities:

Manage a caseload of DA credit hire and injury files, with oversight from your Team Leader
Review and analyse case files throughout their lifecycle, ensuring they align with client guidelines
Maintain and strengthen client relationships, ensuring the client remains at the heart of all decisions
Formulate initial case strategies for approval by the Team Leader
Conduct necessary legal research
Negotiate with third-party solicitors over the phone
Liaise with insured parties and insurers as required
Ensure that all tasks are completed as per the Case Management System
Accurately complete management information (MI) processes and process bills
Ensure compliance with ISO 9001 guidelines and SRA Standards & Regulations
Work in a target-driven environment while adhering to company values

Court Process Involvement:

Draught defences, complete direction questionnaires, and manage the disclosure and exchange of evidence
Prepare pre-trial checklists, instruct counsel, and draught CPR Part 18 and Part 35 questions
Draught counter schedules when needed

Working Hours:

35 hours per week, 9 am to 5 pm, Monday to Friday, with 1 hour for lunch

Experience, Skills, and Qualifications:

Essential:

Proven experience in litigation and managing Credit Hire files
A minimum of 5 GCSEs (or equivalent); a degree or LPC is preferred
Strong initiative, planning, and prioritisation skills
Excellent verbal communication and negotiation skills
Ability to follow processes, make decisions, and remain calm under pressure
Proficient in IT, including Word, Outlook, and experience using a Case Management System

Desirable:

Previous experience handling Personal Injury claims

Benefits:

25 days of annual leave, which increases with length of service (opportunity to buy & sell up to 3 days)
Hybrid working arrangement (1 day in the office)
Simply Health Care Cash Plan
Pension contribution of 5% (Employee) / 3% (Employer)
Access to the Davies Incentive Programme
WeCare: 24/7 online GP, mental health support, and wellbeing services
Death in Service benefit (after 1 year's service)
Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, and Gym Flex (after successful probation)
Discounts on local retail outlets, gourmet society membership, Merlin attractions, and more

About Us:

My client is a leading professional services and technology firm, partnering with global businesses, insurance companies, and highly regulated sectors.

If you are ready for an exciting challenge and wish to advance your career in litigated credit hire, apply today via Time Recruitment