Are you looking for an employer who is big on career development?

Do you enjoy communicating with various stakeholders?

Do you thrive on delivering on set SLAs/KPIs?

Do you want to provide the best customer service?

If yes then read on, as Arcus Facilities Management are seeking an experienced PPM Coordinator, to join us on a permanent basis!

* Ensure PPM Remedial quotations are received and uploaded to Verisae for the client's approval within the contractual KPI timeframe.

* Reviewing approved PPM Remedials, ensuring the tasks are allocated and shared with the supply chain and internal teams on time and following them through to completion within the contractual KPI.

* Drive and improve overall Arcus Compliance.

* Supervise and maintain all compliance documents.

* Supporting in running of reports from Verisae against PPM/Quote status' - analysis & reporting.

* Utilising Arcus resource to maximise efficiency.

* Chase and escalation management.

* Identifying and assessing areas of significant business risk.

* Managing and reporting compliance breaches and exposures.

* Developing, implementing, and maintaining internal audit policies and procedures in accordance with best practices.

* Supporting various departments by collecting and coordinating internal compliance data with auditors and various departments.

* Respond to all customer requests within specific contractual / procedural timescales in order to meet agreed KPI's and SLA's.

* Provide support to the Service Delivery Manager, Admin team and PPM Co-Ordinator.

* Working with the Service Delivery Manager to identify ways of developing and advancing processes and procedures within compliance.

* Ensuring that Compliance, Incident, and Operational Reports are submitted in the agreed format, on a timely basis and in line with reporting requirements.

Specific Qualifications:

* Strong MS Office skills together with knowledge of Excel (VLOOKUP's)

* Understanding of soft facilities management.

* Experience of business systems preferably Verisae.

* Technical knowledge of property assets and their maintenance requirements

* Frequency of assets

* Understanding of certification/reports, to interpret supply chains dockets

If you have a 'can-do' attitude are flexible, having great listening and problem-solving skills. Have experience within either call centre or any type of retail sector, then we want to hear from you!

When you join us, you'll receive:

• Salary: £28,000 - £30,000 per annum (depending on experience)
• 25 days annual leave, plus bank holidays
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Group personal pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Funded Training Sponsorship Scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Don't miss out on this great opportunity, and apply today by clicking on the 'apply' button.