Marks Consulting Partners are currently looking for a Neighbourhood Coordinator to work with one of our Housing Association clients in London.

What the job will be doing

* You will be responsible for delivering housing services to the tenants in West London and Middlesex schemes located in, Hammersmith, Ealing, Hounslow, Hillingdon, with a few dispersed properties in other areas and supporting other Neighbourhood Coordinators on occasion when required.

* You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently.

* You will also be dealing with tenancy issues, including managing reports of anti-social behaviour.

* You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets.

What you will need

* Good customer care skills.

* Evidence of good record keeping skills (ability to accurately & clearly record information as well as maintain organised and efficient systems).

* Demonstrate good time management and work planning skills.

* Good verbal and written communication skills.

* Ability to calculate income and expenditure details with customers and negotiate debt repayment proposals.

* Knowledge of the social housing sector and the work of housing associations.

* An understanding of equality and diversity issues and a commitment to ensuring that equality and diversity policies are promoted and implemented in all aspects of the work.

* The ability to quickly assimilate and understand values and aims, in particular, the social model of disability and enabling independence.

* Ability to respond to the needs of customers in challenging circumstances and the ability to diffuse difficult situations

How to Apply

If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.

If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.

Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles