Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be one of the top resellers in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain's roadways.
As a family run business and over 8 years' under our belt, we have always been determined to deliver on our founding principle; fuelling better for our customers. From single-vehicle operators to multi-fleet solutions, our customers are genuinely at the forefront of everything we do. We believe that our services will allow them to reach heights they didn't even know possible and we love being part of that journey!
Our significant growth has led us to investing further across our Sales division to increase revenue, partnerships with our customers and in turn grow our product portfolio further.
As a Sales and Growth Specialist, you will play a pivotal role at The Fuel Store by proactively driving business growth through outbound cold sales calls and early account management.
Your primary responsibilities will include identifying, prospecting, cold-calling and initiating meaningful connections with potential clients. Engaging in persuasive communication to promote our products and services across fleet management, alongside the ability to pipeline and forecast will be a key metric.
Once an account is secured, you will be responsible for nurturing and managing these accounts during the early life management cycle, ensuring exceptional customer service and cultivating long-term relationships. Your ability to understand client needs, provide tailored solutions, and consistently meet or exceed sales targets will be critical to your success.
Brief Overview:
Permanent Opportunity: Full Time
Basic Salary: £28,000 - £32,000 Dependent on experience
Commission Structure: Uncapped (Realistic Total Package OTE: £35,000 - £42,000)
Location: Birmingham, B2
Requirements
Conducting outbound calls to potential customers and identifying customer needs in order to provide appropriate solutions based on our product portfolio
Upselling our product portfolio to maximise sales on our new customers where applicable
Manage acquired accounts during the early life management cycle.
Provide exceptional customer service and support to maintain client satisfaction.
Generating new business leads by promoting The Fuel Store as a brand and understanding our offering
Understand client needs and requirements to offer tailored solutions.
Cultivate consultative long-term relationships with clients to foster loyalty and repeat business.
Building and maintaining a strong pipeline of potential customers
Utilizing our CRM systems to record and track customer interactions
Achieving and exceeding KPIs in correlation with business needs
Maintaining a high standard within your calls, focussing on passing compliance and quality checks on a monthly basis
To have the ability to contribute to The Fuel Store's success, you will need:
At least 3 years' experience in a Sales role (Telesales, Door to door, Recruitment)
Ability to work to a high volume and manage your own diary effectively
The ability to learn quickly and take in complex information
Familiarity with CRM systems and sales processes
Familiarity with the Oil/Gas/Energy or Fuel industries
As well as having the right experience, a Fueller will have:
Strong motivation to work in a fast-paced environment
Ambitions to earn a lot of money!
Great aptitude for overcoming challenges by having a naturally inquisitive mind
Ability to challenge the status quo; actively seeking to understand HOW something works, not just WHY
Resilience and ability to focus on the detail but not forget the bigger picture
Ability to work hard as an individual but also bring value to the wider team
Excellent communicator and act as an “ambassador” for all stakeholders
Ability to be logical when making decisions
Excellent organisation and time management
Be commercially savvy
Benefits
Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme.
Health & Wellbeing: All employees will have access to MediCash upon passing their probation, this will allow them to access retail discounts, counselling, and so much more.
Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.
Career Progression: We track all employees progression by creating personal development plans, we have a fueller academy in place to also support this.
Incentives & Good Commission: We offer uncapped commission for our Sales agents, as well as regular incentives for everyone across the business to get involved in.
Location: Based in Birmingham City Centre, with panoramic views from the office floor.
Other benefits: Monthly employee awards, which would include a lunch provided. Regular in-house competitions and games. Tea, coffee, fresh fruit & breakfast are available for everyone in the business. Feel free to take a look for yourself here!
Supporting local charities: We are passionate about giving back to the local community and supporting charities as much as we can.
A little more for you to know..
We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store's future. We will support you, nurture you, and give you the best platform to succeed - we just need you to have that drive and willingness to learn!
If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We'd love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller!
We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin