Job Title: Customer Service AdvisorSalary: £13 per hourContract: Initially 5 monthsLocation: Edinburgh (Hybrid)

Hours: Monday - Friday 9am - 5.30pmOverview:As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex queries and ensuring customer satisfaction.Ideal Candidate:- Previous customer service experience- Excellent communication skills- Strong problem-solving abilities- Ability to work well under pressure- Good attention to detailBenefits:- Weekly pay- Hybrid working options- Opportunities for career progression- Monthly attendance bonus- Supportive and inclusive work environmentKey Responsibilities:1. Answering incoming calls from pension customers2. Resolving customer complex queries efficiently3. Providing accurate information and guidance to customers4. Updating customer records accurately5. Meeting and exceeding customer service targets

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