Position: Applications Engineer

Location: West Midlands

The Company: Machine Tools manufacturer

The Role:

* The role is to provide the expertise required supporting customers, sales team, service and UK sales support colleagues at all levels.

* Communicate to a high standard to liaise with the Application Manager, sales team, customer and suppliers.

* Identify level of detail required, time frame, budgets, etc. at the proposal stage.

* Planning and preparing customer special cutting demonstrations.

* Detailed in depth NC control & CAM system demonstrations.

* Support in answering all telephone enquiries.

* Participate in all work carried out in the showroom.

* Planning of machine demonstrations showcasing the latest technology and partners / supplier technology.

* Planning and proving demonstrations for shows & running of shows (national & international).

* Support as required with providing program training courses for customers.

* Ability to manage and prioritise tasks.

* Identify new technology, relating to the machine, options and local supply including work holding, programming CAD/CAM, Automation, in process measuring systems etc.

* Visit customers as required to give technical assistance to Sales & Service

* Deal with difficult situations in a professional manner. Uses own experience and initiative, to bring to a successful conclusion.

Requirements:

* Broad CNC machining experience

* Knowledge of machine technology and CAD/CAM systems

* Strong problem-solving ability, together with a flexible approach to a varied workload.

* An engineering qualification to HNC/HND level desirable but not essential.

* Completed a Level 3 engineering apprenticeship

Benefits:

* Company car (EV), mobile phone and laptop will all be provided.

* Pension & Private Health Care

* Overtime based role and allowances