Role OverviewRole Overview:

As the Commercial Account Manager you will drive profitable growth by developing new business and enhancing the existing portfolio. You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions. Success in this role will be measured by customer retention, revenue growth and meeting our customers protective services requirements from our full range of solutions.

Key Responsibilities:

Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.

Business Growth: Identifying new business opportunities aligned with your geographic area.

Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.

Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.

Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.

Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.

About the RoleCommercial Account Manager (PSDM)

Location: Newcastle

Salary: 55K + car allowance + Bonus + Commission OTE £100K

About Us:

Securitas are at the forefront of transforming the security industry, placing our clients at the heart of everything we do. By offering innovative solutions, expert services, and qualified personnel, we deliver smarter security solutions that enhance efficiency and profitability for our clients. Our approach is client-centric, people-focused, and data-driven.

Why Join Us?

This is a unique opportunity to join a leading company in the security industry and play a pivotal role in shaping the future of protective services. You will work with a dynamic team, have ownership of your portfolio, and contribute directly to our business growth.

If you are passionate about driving business success and have the skills to deliver innovative security solutions, we'd love to hear from you.

Join us in shaping the future of security solutions!

BenefitsHealth & Wellbeing

Company pension and advice and planning
Life assurance scheme
Discounted gym memberships
Wellness advice and support, including financial, emotional and physical
Dental and Physical Health Plans

Lifestyle Benefits

Cycle to work scheme
Car lease and new car purchasing schemes
Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
Mortgage Advise
Payroll ISA's
Eligibility for Costco Membership

Learning & Development

Support with further education
100's of eLearning courses
Accredited courses by C&G, ILM, IOSH and SIA
Leadership Development programs both local and global

Giving Back

Payroll Giving
Working with charities such as Calderwood House, KPMB and Wooden Spoon
Supporting local community initiatives
Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org

Essential SkillsKey Competencies:

Business Acumen and Commercial Awareness
Relationship Building and Networking (Account Management)
Strategic Thinking and Innovation
Client-Centric and Results-Driven
Strong Decision-Making Skills
Excellent Communication and Presentation Skills
Sales and Negotiation FocusRequired Experience & Skills:

Proven experience in managing client relationships and delivering excellent customer service
P&L ownership, forecasting, and budgeting experience
Proven commercial acumen with a strong track record of delivering solutions
Strong understanding of risk profiles and mitigation options
Demonstrable experience of consultative sales
Experience in project costings and managing margins
Excellent communication skills, with the ability to engage and influence key stakeholders
Strategic leadership skills and an innovative approach to problem-solvingDesirable:

Minimum 3 years' experience in a commercial environment
Knowledge of technical security products and services