Service / Compliance Coordinator - Waltham Cross - 26K 

My Client  has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. Founded in 1979, they have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients.

They are in need of a service / compliance coordinator to be based at their growing office within the Enfield / Waltham Cross area.

THE ROLE:

To manage and monitor legal compliant inspections and preventative planned maintenance programmes for various contracts/disciplines. Call handling - tenants & clients. Manage administration / documentation in line with process and procedures, ensuing we are compliant and targets/KPIs are met.

Preparation/planning of annual PPM and statutory compliance program of works 
Processing certificates, all compliance records
Management and monitoring of specialist contractors as per process and procedure
Updating of the program works, preparation of performance and reports
Management and administration of both company and client portals/systems. Ensuring all documents/certificates are uploaded and administrated in accordance with company process and procedure
To arrange access appointments for PPM works as appropriate for both internal operatives and appointed specialist contracts
RLO - resident liaison duties 
Call handling - tenants & clients 
Planning in domestic/commercial testing works 
Preparation and planning of all PPM and statutory compliance schedule of works.
To carry out any other reasonable duties as required
To ensure we are compliant, targets and KPIs met
Essential Qualifications/Skills

Full UK Driving Licence
Be able to produce estimates for schedules of rates of contracts if applicable
Be contractually aware 
Experience with client portals
Have experience with MS project, Excel and MS PowerPoint
Have asbestos awareness training
Manage & Deliver Compliance targets/KPIs
Salary & Package:

Salary £26,000 + benefits package
37.5 hours a week Monday to Friday, between 8.30am - 5pm with a 1-hour unpaid lunch break 
21 days holiday increasing by 1 day every 2 years' service up to a maximum of 25 days, plus statutory days 
Pension scheme - Auto enrolment 
Employee Assistance Programme 
Life insurance 
Employee Referral Scheme 
Staff Discounts