ENVIRONMENT:

AN analytical thinking & solutions-driven Site Reliability Engineer is sought to join the Remote team of a dynamic provider of a unique and powerful range of LegalTech Solutions. Your core role will entail being responsible for ensuring the reliability, scalability, and performance of our infrastructure, collaborating with Development teams, and driving continuous improvement in system operations. The ideal candidate must preferably have a Masters/Bachelor's Degree in Computer Science, Engineering, or a similar qualification with relevant Certifications and at least 5 years' work experience in Site Reliability Engineering, DevOps, or a related field. You will also require extensive experience with cloud services such as OCI, AWS, Google Cloud, or Azure & be proficient in Scripting languages (Python, Bash, etc.) and Configuration Management tools (Terraform, Ansible, Chef, Puppet).

DUTIES:

Infrastructure Management -

• Design, build, and maintain highly available and scalable infrastructure using cloud platforms (OCI, AWS, GCP, Azure) and on-premises environments.

Monitoring & Incident Response -

• Implement and maintain monitoring, logging, and alerting systems to detect and respond to system issues promptly.
• Lead incident response efforts and perform root cause analysis.

Automation -

• Develop and deploy automation tools to streamline operations, reduce manual intervention, and improve system reliability.

Performance Optimization -

• Analyse system performance metrics and make recommendations to improve application and infrastructure performance.

Security & Compliance -

• Ensure systems meet security, compliance, and regulatory requirements by implementing best practices and conducting regular audits.

Collaboration -

• Work closely with Development teams to ensure new features and services are scalable, reliable, and maintainable.

Disaster Recovery -

• Develop and maintain Disaster Recovery plans, including data backups and system redundancy strategies.

Continuous Improvement -

• Identify areas for improvement in the existing infrastructure, propose, and implement solutions to enhance system reliability and performance.

Documentation -

• Create and maintain detailed documentation for system configurations, procedures, and processes.

REQUIREMENTS:

• Minimum of 5 years of experience in Site Reliability Engineering, DevOps, or a related field.
• Extensive experience with cloud services such as OCI, AWS, Google Cloud, or Azure.
• Proficiency in Scripting languages (Python, Bash, etc.) and Configuration Management tools (Terraform, Ansible, Chef, Puppet).
• Experience with monitoring tools (Zabbix, Prometheus, Grafana, Wazuh) and logging systems (ELK stack, Splunk, Elastic).
• Strong understanding of networking concepts, including DNS, load balancing, firewalls, and VPNs.
• Experience with Containerization (Docker) and Orchestration tools (Kubernetes).
• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines and tools like Jenkins, GitLab CI, or CircleCI.
• Strong background in Linux/Unix system administration.
• Experience with IT Service Management platforms, optimizing and supporting tools like JIRA, Freshdesk.
• Proven ability to handle high-pressure incidents and provide clear communication to stakeholders.

Preferred to hav