Location: MaidenheadJoin my clients dynamic and growing team as an Installation Co-ordinator based in the vibrant town of Maidenhead. As an integral part of our Operations team, you will play a vital role in ensuring the smooth installation of their projects and delivering exceptional customer experiences. This is a permanent, full-time position offering the opportunity for personal growth and development.My clients reputation is built on their ability to deliver projects that delight customers. The Operations team are at the forefront, ensuring the smooth installation of our projects to client programme and expectation. Benefits Package* Competitive Salary * 28 days holiday including bank holidays * Monday to Friday 9am- 17.30pm - 1 hour lunch break * Pension * Parking onsite Responsibilities & Duties* Issue accurate and detailed information to the fitting teams , providing full details of product and access requirements, special instructions, numbered drawings, survey and RAMS* Review returning information and action changes/non-conformities in a timely and efficient manner. Communicate quickly and efficiently any site/delivery issues to relevant parties, i.e. internal and external project teams, manufacturing and procurement* Raise returning visits for any in-completed works or snagging* Act as a liaison between the client, fitters and construction manager.* Daily check-in calls with fitting teams* Daily customer service calls to small works, enterprise & core clients* Customer satisfaction surveys* Logging and issuing non-conformance reports* Reconciliation of fitting teams timesheets* Verification of Subcontractor Invoices General tasks
· Taking telephone calls
· Assisting fitters/clients with queries on site
· Assist with raising Subcontractor purchase orders
· Ad-hoc duties that may be requiredHoliday cover for Planner
· Review scheduled works, identify site procedures and time frames
· Review and check RAMS, survey information, child safety requirements
· Liaising with internal teams to ensure availability of products and labour to meet required schedules
· Completing and issuing accurate induction paperwork to site contacts.
· Scheduling installation visits with the client, booking loading bays and consolidation centers.Skills Required
· Excellent administration/IT skills
· Able to respond to change, apply lateral thinking and stay calm under pressure
· Agile approach to all tasks
· Collaborates and communicates with other teams to share knowledge
· Excellent verbal and written communicationWe are seeking someone with exceptional verbal and written communication skills who can respond to change and apply lateral thinking. If you are organised, proactive, and enthusiastic, we want to hear from you.Join our team and become part of an organisation that values teamwork, growth, and delivering excellence to our valued clients.Apply now and embark on an exciting career path with our client!

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