Job Title: Service Coordinator
Location: Blackpool
Salary: £23,000 - £30,000 DOE
Benefits: 20 Days Holiday + Bank Holidays, Onsite Parking
Working Hours: 8:30am - 5:00pm

Want to make an impact in a growing, forward-thinking company?

We're on the hunt for a Service Coordinator to join our fantastic team and support our mission in providing top-notch fire safety and emergency lighting solutions. Based in Poulton-Le-Fylde, Blackpool, we're a passionate and independent company, and we need someone who is enthusiastic, organised, and ready to take on an exciting challenge!

What You'll Be Doing:

Coordinating the smooth delivery of planned and reactive maintenance work, managing the schedules of our in-house engineers
Keeping things running like clockwork - from filing documentation to distributing certification
Tracking engineer progress, hitting targets, and ensuring everything stays on track
Responding to customer queries and keeping them in the loop with appointments and updates
Maintaining up-to-date customer records and building lasting relationships with our clients
Supporting the administration of training, purchase orders, and procedures
What We're Looking For:

Someone with previous experience in a similar scheduling/admin role (bonus points for a background in service coordination!)
A multitasker who thrives in a busy environment and loves staying organised
Strong communication skills - both on the phone and via email
Proficient in Microsoft Office (Word, Excel, Outlook)
Detail-oriented and able to juggle multiple priorities with ease
A friendly, customer-focused attitude with a passion for getting things done!
Why You'll Love Working With Us:

Competitive salary and benefits package
20 days of holiday + bank holidays - because we believe in work-life balance
Onsite parking - no need to worry about finding a space!
One hour for dinner
A supportive and forward-thinking team that values your contributions
A role where you'll be able to make a real difference and grow with the company
Ready to Join Us?

If you're someone who enjoys keeping things organised, helping people, and being part of a dynamic team, we'd love to hear from you! Please contact Courtney Gilgunn or apply with your CV today