Zenith People are looking to recruit an experienced Office Administrator to provide administrative support within the Quality and Compliance team by maintaining a robust internal data management system, ensure contractual compliance and administer all training related systems.

Role responsibilities and requirements:

· Administration of data management systems to maintain accurate and compliant data records.

· Accountable for compliance checking documentation/paperwork obtained for learners and supporting submission of documentation/paperwork to the appropriate body in a compliant and timely manner.

· Recording and monitoring of performance data on all training related key performance indicators to ensure data available for management.

· Preparation of paperwork ahead of training courses, ensuring that courses are ready for delivery.

· Completing pre course checks of learners for funding purposes and ensuring the funder has all documentation required pre course.

· Supporting with on course registrations as required to ensure compliance and to support team members.

· Registering learners with awarding organisations and EPAOs, booking tests and ensuring certification is claimed as appropriate.

· Supporting with the apprenticeship sign up process by compliance checking all completed files, liaising with the appropriate personnel to ensure files are fully compliant.

· Supporting, where required, with tracking of learners for job outcome/progression monitoring purposes and maintenance of tracking database.

· Liaising and relationship building with various external organisations such as funders, auditors, etc.

· Liaising with and supporting all stakeholders to ensure quality assurance is maintained across the provision.

· Answering the telephone and taking/distributing messages and meeting and greeting visitors.

· Contributing to team meetings.

· Maintenance of clean and tidy office.

· Health and Safety awareness.

· Supporting other teams across the business when required.

· General office tasks to support the effective delivery of organisation’s services to include; scanning, photocopying, etc.

· Assisting with producing learning materials

· Must have strong organisational and time management skills

· Be able to motivate self and demonstrate effective team working skills

· Have excellent attention to detail

· Have excellent IT skills, proficient in the use of MS Office packages

· An excellent communicator with a professional manner