About the Role

This is a fantastic opportunity for someone ready to take the next step in their hospitality career. You'll be at the heart of our operationensuring smooth day-to-day running, maximising team productivity, and maintaining excellent service delivery.

As a key support figure across the venue, youll be the go-to person for both staff and guestsstepping in as the main point of contact and offering a calm, solutions-focused approach to any challenges that may arise. Youll play a hands-on role in creating a positive, energetic and professional environment for both the team and our guests.

What Were Looking For

• A natural leader someone who knows how to motivate, collaborate, and create a fun yet focused work culture
• Excellent interpersonal and customer service skills confident engaging with guests to ensure a smooth and memorable experience
• Strong communicator able to adapt your style across all levels of the team
• Cool under pressure capable of staying calm and adaptable when things get busy or plans change
• Organised and detail-oriented with a great ability to manage your own time and lead a team efficiently

Bonus Points (but not deal-breakers!)

• Supervisory or management experience in a cocktail-led business
• A background or knowledge of the late-night hospitality scene
• A creative flair, commercial mindset, and a passion for hospitality and driving sales
• Perhaps youve already been a Manager, or youre currently a Supervisor ready to take that exciting next stepeither way, we want to hear from you

If youve worked in fast-paced, customer-facing environments and know how to lead a team with confidence and stylewere interested in the skills you bring to the table, not just where you've worked before.

About us

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

#INDLP

Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

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