The position: Leasehold Management Officer

Hours per week: 35 hours per week

Monday to Friday

Contract Type: Permanent

Salary: £36,100.38 per annum and car allowance of £2,280 per annum

Role responsibilities – Leasehold Management Officer:

• Maintain management agreements & leases, lead on lease queries, oversee the management of section 20 processes and lead on conveyancing matters as required
• Responsible for the management of a Leasehold Assistant, and you will work closely with a team of Regional Housing Officers who manage the shared ownership properties
• Ensure Customer Services, Property Services and Tenancy and leasehold team provide an effective and responsive service that is regulatory and legally compliant
• Able to be the lead officer for the implementation of the leasehold services improvement plans
• Process all stair casing applications from enquiry through to completion
• Respond to more complex enquires from owners, solicitors and external interested parties
• Provide expert advice on complex leasehold issues
• Provide updated reports and communications to the management as required
• Ensure all teams deliver leasehold services in line with set performance standards and policies