Job Ref: AM13251

Branch: Mercure Exeter Southgate Hotel

Location: Mercure Exeter Southgate Hotel, Exeter

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: Office hours with weekend event availability

Hours per week: 40

Posted date: 09/09/2024

Closing date: 23/10/2024

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Excellent standards
• Good organisational / time management skills.
• Resilient, creativity, able multitask and can work under pressure
• Ability to work various shift patterns including weekends
• Eye for detail, ensuring exceptional customer experiences all the time
• Is the Meet & Events Manager role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Meeting & Events Manager

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

Overseeing the day-to-day business and ensure all processes and brand standards are adhered to, ensuring attention to detail.

• Managing the MICE sales team
• Encouraging the team to drive enquiry conversion and recognize opportunities to up-sell to clients.
• Be hands-on in managing event sales
• Developing relationships with key clients and agents to ensure repeat business.
• Conducting regular performance reviews and provide support the planning team as required.
• Holding site visits and client visits as required.
• Excellent organisation and time management.
• Eye for detail and the actively using own initiative.

The 4-star Mercure Exeter Southgate Hotel is supremely located in the heart of Exeter; the contemporary 4-star hotel is in walking distance to all the main attractions within the city centre. There are flexible dining options suiting all tastes and occasions whether you are coming for business or for leisure. The hotel has a spa facility, with an indoor heated pool, sauna and fitness room. In the in-site restaurant Gate House the Chef welcomes you with contemporary British cuisine including locally meat dishes and fresh seafood. In the lounge bar and terrace guests enjoy a light meal and fresh drinks. The hotel is a perfect place for short breaks, easily accessible and caters to disabled guests and young children.