Asset Data Analyst

Salary: £39,207

Manchester, Greater Manchester

Contract Type: Permanent

Hours: 35 Hours (agile working arrangements in place)

Closing date: 12th March

Interview date: w/c 17th and 24th March

Interview location: Soapworks, Salford Quays, Manchester

Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.

This role will help us to do this by ensuring the effective management of our property data, enabling the organisation to make informed, data-driven decisions that improve the quality and sustainability of our homes. Working closely with colleagues across assets and repairs you will be responsible for analysing property and transactional data, identifying key trends, and collaborating with various teams to drive value for money, optimise resource use, and achieve the best outcomes for our customers.

In this role, you will be responsible for

• Analysing and interpreting data on property performance to identify trends to inform strategic investment decisions and service innovation, focusing on value for money and improving customer service.

• Assisting in the preparation of business cases for property investment projects, ensuring they deliver value for money and meet customer needs.

• Providing reports and data analysis to drive service efficiency in the repairs and maintenance delivery.

• Monitoring property performance metrics, maintenance costs, and customer satisfaction data to identify areas for improvement or investment.

• Working closely with the wider Asset Management Team to help develop investment programmes which support the repairs and maintenance services.

• Monitoring performance against KPIs, use data to inform decision making and add value to drive improvements

• Continuously assessing and managing risk within the Risk Framework, actively implement control and improvement measures

We need people who are

• Experienced and accustomed to using business reporting software

• Able to interrogate systems and analyse data

• Experience of working with system reporting including MRI and Business Objects (or similar)

• Knowledgeable of the delivery of a support service linked to reporting and data analysis

• Knowledgeable of housing management information systems

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

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