We're looking for charismatic and customer-focused managers, who are outstanding leaders with high expectations of themselves and their team. Most importantly though, you'll have a passion for creating more of the great experiences our students have come to love.

The right candidate will be able to hit the ground running and help us to create the 'living room' of our campus.

Details of the role

Hours: Full time, Annualised Hours. Predominantly term time flex with Christmas and New Year off.

Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)

Start Date: July 2024 onwards

Working Hours: Normally a 5 day shift pattern over the 7 day week

About Staffordshire University Students' Union

Staffordshire University Students' Union is the student voice for the 13,500 students that form our community here at Staffordshire University. Our vision is that every Student will be proud to be a part of Staffs - that they'll be proud of their academic achievements, their University experience and their community. You can learn more about who we are and what we do by clicking here.

Our Venue Management Team is focused on the delivery of incredible and memorable experiences in our cafes, our bar, our nightclub and throughout a wide range of events and activities each week.

Benefits of working with us

• Convenient Campus based location
• Flexible annualised hours
• 33 days holiday increasing to 35 days after 5 years of service.
• Volunteering scheme
• Enhanced maternity and paternity pay
• Supported learning loans
• Employer matched pension scheme
• Employee Assistance Programme
• Eyecare vouchers

To be a successful Duty Venue Manager you will need:

• Proven experience in a similar role within the hospitality industry, preferably in a high-volume bar, club or entertainment environment.
• Proven experience of taking responsibility for meeting/exceeding performance targets
• Knowledge of relevant legislation (e.g. H & S, Food Safety, Licensing Law, etc)
• Knowledge of key issues affecting the Licenced/Hospitality Trade
• Capacity to hold relevant Licences and Permits (APLH, SIA, Food Hygiene)
• Qualified First Aider and Mental Health First Aid certified
• Strong leadership and management skills, with the knowledge and ability to inspire and motivate a large and diverse team.
• Demonstrable experience of working effectively on own initiative
• Confidence using IT systems and software (including Microsoft Office) and familiarity with EPOS software (Fidelity Total Control Premier/GPOS used onsite)
• Effective organisational, administrative and time management skills
• Ability to communicate effectively with people at all levels
• Strong problem-solving and decision-making abilities, with a calm, proactive and sensible approach
• Able to create and maintain strong working relationships with a wide range of people including suppliers and University personnel
• Able to represent the Union to staff and external contacts in a professional manner
• University Campus Education/Experience

Don’t meet every single requirement?

Studies have shown that women and people from black, Asian, Arab, Gypsy, Roma and Traveller communities are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a more diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every point in the job description, we encourage you to apply anyway. You could be just who we are looking for.