You’ll ensure the service delivers first class administrative and project support to our Social Work teams, enabling them to deliver essential services to Younger Adults so they can live long, happy and independent lives.

In this varied role you’ll use your successful line management experience to support, develop and direct an administrative team, overseeing their workloads and developing and maintaining an excellent customer service culture.

This is a fast-paced and rewarding role, where using your leadership and project management skills will really make a difference to the lives of people in our community. If you’re looking for a role where you can broaden your administrative leadership experience, in a team that makes a real difference to people’s lives, this role can provide an excellent next step on your career pathway.

Take a look at our Candidate Pack for more information about the Business Support Manager role, the team and our values.  The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about.  Make sure you explain how you meet these requirements and demonstrate our values, in your application.   

Along with a proven track record of managing and developing a large administrative service, you’ll have excellent interpersonal and influencing skills that you’ll use to develop and maintain an extensive range of contacts both internally and externally, to support strategic and operational activities. Our Business Support Manager must have a flexible approach to changing demands and priorities, and you’ll therefore enjoy working as part of a team, collaborating and supporting others, to ensure service excellence.

You’ll use your project management experience to lead and support continuous improvement activities, supporting innovation and championing new systems and ways of working. Confident using Microsoft Office, you’ll use your skills in Excel to access, collate and analyse data, and Microsoft PowerPoint and Visio to prepare presentations and documentation. With good organisational, prioritisation and time management skills, you’ll play a key role supporting the team to provide excellent administrative support to fulfil key Younger Adult services business needs.      

We highly value the administrative and organisational skills our Business Support Manager bring to their roles and in return we offer a supportive working environment and a commitment to your personal development. This is offered alongside an extensive benefits package.