Summary
Pentagon Motor Group have a fantastic opportunity available to join our Manchester based Maxus Van team that will see you delve into the world of both Service and Parts!

So if you . . .

• Have a passion for teamwork.
• Enjoy the buzz of a fast-paced work environment.
• Take pride in doing your job to the best of your ability.

Then we would love to hear from you!

Have you heard about our benefits?

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

• 30 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend-a-Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, nationally recognised qualifications.
• Manufacturer specific training.
• Salary Finance scheme.
• 24-hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member pension scheme contributions.
• Friends & family customer referral payments
• Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

What will you be doing?

As the dealership's Aftersales Advisor, you will be an integral part of the team and responsibilities will include:

• Providing an excellent level of customer service, face-to-face, via email and telephone.
• Liaising with both the Service and Parts departments to assist them in achieving their objectives.
• Diary management.
• Dealing with incoming calls from Service and Parts customers.
• Updating customers on the status of their vehicles and identifying upselling opportunities.
• All associated administration including data entry and maintaining systems accurately and in line with Company policy.

Who are we looking for?

The ideal candidate will:

• Ideally have Service and/or Parts experience (an advantage, but not essential as we can teach you!)
• Possess strong administration skills and display excellent attention to detail.
• Have previous customer service experience and be customer focused.
• Demonstrate great computer skills.
• Be process driven and have a positive, 'right first time' attitude.
• Possess excellent communication skills, both written and verbal.
• Be methodical and organised in their approach to their workload with an ability to multi-task within a busy department.
• Have a great team player mentality.
• Previous experience working within the motor trade would be advantageous for this role.

Why choose us?

At Pentagon, we believe that diversity and inclusion are fundamental to our success.

We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.

We believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.

For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!

https://#removed#/recruitment